What is A/R Follow-up?

A/R follow-up is the diligent process of tracking and resolving unpaid patient balances and insurance reimbursements.  This involves:

• Identifying Unpaid Accounts: We meticulously monitor your accounts receivable to identify any outstanding balances.
• Multi-Channel Communication: We utilize various communication methods, including phone calls, emails, and patient statements, to reach out to patients and insurance companies regarding unpaid claims.
• Professional and Courteous Approach: Our team maintains a professional yet friendly demeanor while following up on payments.
• Resolution Strategies: We work with patients and insurance companies to develop appropriate payment plans or address any billing discrepancies that may be causing the delay.

Benefits of Our A/R Follow-up Services:

• Improved Cash Flow: Get paid faster by minimizing outstanding balances.
• Reduced Administrative Burden: Our team handles the follow-up process, freeing up your staff’s time.
• Enhanced Patient Experience: Clear and timely communication fosters positive patient relationships.
• Increased Revenue: Recover lost income from forgotten or neglected payments.
• Proactive Approach: Early intervention helps minimize the risk of bad debt.

Don’t let outstanding A/R hold your practice back. Medical Billing Solutions can be your partner in ensuring timely payments.  Our A/R follow-up service is efficient, professional, and dedicated to maximizing your revenue collection.